Electric Cigarette Shop Support Centre

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Support Centre

If this is your first time here please check the following frequently asked questions to see if you can get an answer right away.

Troubleshooting

- My Cigarette Is Glowing And Making A Noise And/Or
Smoking When Not In Use. Is This Normal?

- Why Is My Cigarette Not Lasting Very Long?

- No Vapour Or Very Little Vapour When Smoking?

- End Of Cigarette Not Lighting Up?

Orders

- When Will Out Of Stock Items Be Back In Stock?

- How Long Does It Take For Delivery Of My Order?

- Do You Do Discounts For Bulk Orders?

If your question is still not answered simply click on "submit a support ticket" and we will reply ASAP.

We do not offer telephone support as both our fault busting and repairs team work from home as an extra to their normal jobs so do not work normal or set hours online.

Leave your message in a ticket and one will get back to you asap.

Open a new ticket
(if your question is not answered on the left)

Submit a support ticket

View existing ticket
(if you have already submited a ticket)

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Thank You For Visiting OurSupport Centre

Thank You For Visiting Our
Support Centre